🎧Delivering Care-Driven Outcomes in Healthcare and Beyond with Lynn Nemiccolo

November 1, 2017

In this episode, Allison Pickens (Chief Customer Officer, Gainsight)sits down with Lynn Nemiccolo (SVP of Customer Success, MCG Health) to discuss what Lynn looks for in outcome-driven CSMs, How MCG drives success based on end-user experiences and how to track customer health and deliver success in the ever-evolving world of healthcare.