How dbt Labs Achieved an Employee NPS of 90
What happens when human-first systems thinkers run companies
Have you ever heard of an employee NPS of 90? I hadn't, until I joined the board of dbt Labs, which just announced their Series D today.
In this podcast, dbt Labs's founder and CEO Tristan Handy and I think out loud about his leadership style and his organization’s unique culture, which have contributed to extremely high engagement among team members. We talked about:
How modern CEOs differ from CEOs historically, and the differentiated, effective style of leadership exhibited by introverts
How Tristan and his cofounders formulated their company values and embedded them into their organization’s ways of working
What "data orientation" means at dbt Labs
How to respond when team members challenge you
Hope you enjoy this conversation as much as I did!
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