🎧Trends in Customer Success Team Culture with David Sakamoto (VP of Customer Success, GitLabs)

September 23, 2019

In this episode, Allison Pickens (COO, Gainsight) sits down with David Sakamoto (VP of Customer Success at GitLabs) to discuss a recent study he completed on cultural trends within CSM teams, what it means for the industry, and how to develop a leading CS culture.